Frequently Asked Questions
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Service FAQ’s
We offer a FREE installation training service - please click on the link below to enquire.
We are open from Monday - Thursday from 07:30 - 17:00 and Friday 07:30 - 16:00 excluding public holidays.
All orders placed before 15:00 are normally despatched on a next-working-day delivery service. This service does not apply to special order items.
Before 12:00 or Saturday deliveries are available by request at the point of order. They are subject to orders being placed before 15:00.
Please contact our Customer Service Team and request the documents required, which will be sent to you via email.
Technical FAQ’s
You should always allow for a minimum 100mm bond-width on all porous surfaces such as concrete, sheathing board or other similar construction surfaces.